Delinquent loan repayments among credit unions is a common factor and must be closely monitored and managed else it will lead to a decrease in the credit union’s ability to make loans for provident purposes.    Management of delinquency should commence at the loan application stage and followed through to the final payment.  Useful prerequisites for this one-day seminar would be financial counseling and personal debt management.  Topics will include: 

• Managing the loan application process

• Counselling the applicant

• Maintaining contact with the debtor

• Re-organizing the debt situation

• Recovery of outstanding funds